Contact

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We'd love to hear from you. We typically respond within one hour.

Visit Us

Nairobi, Kenya

Westlands, Waiyaki Way, BizTrack House, 3rd Floor

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+254 708 681 621 WhatsApp same number

Monday-Friday, 8:00 AM - 6:00 PM EAT

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Response times

Email support: < 1 hour
WhatsApp: usually within minutes
Phone: immediate during business hours
Monday-Friday, 8:00 AM - 6:00 PM EAT

Self-serve first?

Many questions are answered instantly in our Help Centre or FAQs — no waiting required.

Enterprise & partnerships

For custom integrations, multi-branch setups, or partnership discussions, email us at sales@biztracksme.com directly for a faster response.

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Many of our Kenyan customers find it easier to reach us on WhatsApp. Message us anytime.

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